Last updated: August 20, 2025
1. Who we are
Reefwave Limited (trading as “Reefwave”) provides marketing consulting services. Contact: support@reefwave.com.
2. Personal data we collect
– You provide: name, email, company, role, billing details, content of messages, booking information.
– Collected automatically: device identifiers, IP address, pages visited, approximate location, and similar analytics data.
– From third parties: calendar tools, payment processors (limited billing info), and analytics providers.
3. How we use personal data
Provide and improve services; schedule calls; deliver reports; process payments; send confirmations and administrative messages; provide support; comply with legal obligations; prevent fraud and abuse; and—with consent where required—send marketing communications you can opt out of at any time.
4. Legal bases (EEA/UK only)
We rely on: Contract (to provide services), Legitimate Interests (to secure and improve our services), Consent (for cookies/marketing where required), and Legal Obligation (tax/recordkeeping).
5. Sharing
We share data with service providers (hosting, email, calendar, analytics, payment processing) under contracts requiring appropriate safeguards. We do not sell personal data.
6. International transfers
If we transfer data outside your region, we use lawful transfer mechanisms (e.g., SCCs) and appropriate protections.
7. Retention
We retain personal data as long as necessary for the purposes above, and as required by law (e.g., tax/audit).
8. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your data, and to object to processing. To exercise rights, email support@reefwave.com. You may also lodge a complaint with your local supervisory authority.
9. Security
We use administrative, technical, and organizational measures to protect personal data. No method is 100% secure.
10. Cookies & tracking
See our Cookie Policy for details and choices. You can manage preferences via our cookie banner and your browser settings.
11. Children
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
12. Changes
We may update this Privacy Policy. The “Last updated” date will reflect changes.
13. Contact
Reefwave Limited — support@reefwave.com